Product design lead for the banking pillar of the product, working directly with the cofounders to drive strategy and overall product vision.
Led the design process for several high priority money movement programs that were core to the business, including the launch of pockets (Found’s financial organization tool), domestic wires, and sending checks – leading to an increase in customer balances held, spend per customer, and gross payment volume.
Oversaw the redesign of Found’s desktop platform, creating new design patterns for individual teams to use for future work.
Worked with company leadership on a series of design initiatives to target more upmarket customers, leading to an increase in higher-value user signups on the platform.
Spearheaded user research engagements to validate user pain points and influence priority level on quarterly roadmaps.
Product Designer, Stripe
June 2022 – November 2022
Was the lead designer on a no-code solution that allows users to troubleshoot issues with their payment methods, decreasing lost payment volume for Stripe's business.
Led the design of a new workflow that allows enterprise level accounts to manage their notifications across their organization.
Worked directly with design, product, and engineering leadership to systematize page layouts in the Dashboard (Stripe’s core software).
Ran user studies with the research team and incorporated customer feedback as part of our launch strategy.
Senior Product Designer, Viget
May 2019 – May 2022
Viget’s first product design hire. Led product design engagements with clients, ranging from strategy and discovery to shipped software.
Distilled complex project requirements into align design decisions that aligned with software constraints. Helped business development team shape leads into signed contracts.
Presented at conferences, webinars, and community events on behalf of the agency.
Served as a mentor to junior designers, apprentices and interns. Assisted with the hiring process to grow the product design team.
Senior Designer, Brunch Digital
January 2019 – May 2019
Led the visual design production of website and application interface for the studio.
Prototyped with HTML, CSS, and JavaScript to turn static mocks into interactive concepts.
Scoped projects, coordinated resource allocation, and managed project handoff with clients.
Mentored interns and created company internship structure. Gave talks and workshops on behalf of the design team at local DC events.
Adjunct Instructor, American University
December 2018 – May 2019
Taught a required introduction to typography course for design majors at AU.
Planned, organized, and graded coursework for an 18-student class.
Held two hour lectures and studio lab time twice a week, focusing on type practice in theory, historical context, and technical application to inform practical usage.
Guest Lecturer, American University
February 2018 – December 2018
Prepared and taught selected classes in Digital & Emerging Media & Design, and senior-level interactive capstone.
Gave lectures on design theory and workshops on technical application and practice.
Designer and Front-End Developer, Brunch Digital
May 2017 – January 2019
Worked across a variety of project types with public and private sector clients for both print and digital mediums – including branding, illustration, web and mobile.
Produced HTML, CSS and JavaScript for web applications in a subcontracting partnership with Accenture.
Design and Development Intern, Brunch Digital
January 2017 – May 2017
Design Intern, Friendly Design Co.
January 2016 – May 2016
Design Fellow, Bully Pulpit Interactive
August 2015 – December 2015
Education
B.A. in Graphic Design, American University
August 2013 – May 2017
Concentration in Experimental Design and Multimedia with a minor in communication.